Participants learn how to open the call, anticipate the response, turnaround objections, and close for the appointment through a logical, step-by-step process. We teach that the key to successful "cold-calling" is being prepared for the responses of prospects. Every sales manager has to understand numbers, ratios, sales goals, and how they affect their bottom line. We teach that the best way to improve these numbers is through commitment to the growth and development of each individual player of the sales team. We have developed a special program for sales managers who require coaching and managerial skills to grow and develop their sales teams for long-term success.

We were founded in 1979 and have long been recognized as one of the nation''s premier companies in delivering sales training programs and revenue solutions for organizations ranging from Fortune 500 companies to startups. We use face-to-face training and distance learning programs to help organizations do what they do better by posting measurable improvements in team skill sets in Appointment Making,Prospect Management, High Efficiency Selling Skills,TeleSales,Integrated Sales Coaching,Negotiating, Multi-Channel Selling. To date we have trained over half a million salespeople in North America, Europe, South America and the Pacific. The key to effective sales is ratios, not numbers. All responses we hear are in kind; all can be anticipated; all are likely to be told in stories.

The Coaching workshop is a communication, training and reinforcement process that is vital to motivating and maintaining sales momentum. The program results in more effective management, which leads to reduced turnover, greater strategy development and improved sales efficiency. This customized program brings real situations to life by allowing managers to solve actual problems and address specific issues that hinder the productivity of their sales teams. Prior to the workshop, we work with the client''s sales staff to develop case scenarios, role plays, and videos that directly apply to the organization''s culture and selling environment. Every inbound call is a chance to reduce customer attrition.