Trainees understand that the first ten seconds of their opening is critical, and the importance of letting the customer vent. We teach the right questions to ask a customer, and the most effective way to ask for their business. The close is a natural progression, if the four steps of the sales process are followed. The Prospect Management System is designed to assist both sales representatives and sales managers in any type of industry with tracking their prospects and managing sales activity. Our system is renowned for its visual display of individual prospects and where they lie in the process. Typically, we will teach managers and/or representatives how to utilize the system in a full-day interactive workshop where participants work with their actual prospects and rank them according to the system.

The Coaching workshop is a communication, training and reinforcement process that is vital to motivating and maintaining sales momentum. The program results in more effective management, which leads to reduced turnover, greater strategy development and improved sales efficiency. This customized program brings real situations to life by allowing managers to solve actual problems and address specific issues that hinder the productivity of their sales teams. Prior to the workshop, we work with the client''s sales staff to develop case scenarios, role plays, and videos that directly apply to the organization''s culture and selling environment. Every inbound call is a chance to reduce customer attrition.

We were founded in 1979 and have long been recognized as one of the nation''s premier companies in delivering sales training programs and revenue solutions for organizations ranging from Fortune 500 companies to startups. We use face-to-face training and distance learning programs to help organizations do what they do better by posting measurable improvements in team skill sets in Appointment Making,Prospect Management, High Efficiency Selling Skills,TeleSales,Integrated Sales Coaching,Negotiating, Multi-Channel Selling. To date we have trained over half a million salespeople in North America, Europe, South America and the Pacific. The key to effective sales is ratios, not numbers. All responses we hear are in kind; all can be anticipated; all are likely to be told in stories.