The Business Writing workshop is designed to help salespeople in any type of industry understand how good business writing improves project management and is integral in today''s business environment. Our unique Writing Model identifies the four critical areas of the process, and gets participants to think more creatively about writing business documents. Attendees learn how to spell out the goal of their message, identify main points of their outline, grasp the concept of "riffing" to unlock creativity, and develop the most effective way to create initial text. In addition, participants learn how to rewrite and refine initial text, when to put the project away, and the importance of proofreading the final document before it is sent. We are an international sales training company that has helped thousands of companies and thousands of sales representatives and managers become more efficient in all aspects of selling.

Our Appointment Making workshop focuses on getting in front of more prospects by teaching the skill of telephone appointment setting. Pragmatic and motivational in nature, this workshop places emphasis in the "how-to" of constantly bringing new prospects into the sales cycle to generate new business and dramatically increase results. We also addresses the issue of call reluctance, concentrating on the numerical ratios inherent to the prospecting process and the skills necessary to increase appointments. The workshop demonstrates the connection between daily activity, the sales cycle, and the number of sales necessary for a consistent income. This workshop illustrates the importance of daily prospecting to developing a solid base of appointments.

We were founded in 1979 and have long been recognized as one of the nation''s premier companies in delivering sales training programs and revenue solutions for organizations ranging from Fortune 500 companies to startups. We use face-to-face training and distance learning programs to help organizations do what they do better by posting measurable improvements in team skill sets in Appointment Making,Prospect Management, High Efficiency Selling Skills,TeleSales,Integrated Sales Coaching,Negotiating, Multi-Channel Selling. To date we have trained over half a million salespeople in North America, Europe, South America and the Pacific. The key to effective sales is ratios, not numbers. All responses we hear are in kind; all can be anticipated; all are likely to be told in stories.